Learn to effectively formulate strategies and manage change in your healthcare organization.
8 weeks, excluding
6–8 hours per week,
You are a medical professional looking to add functional competencies such as leadership, communication and strategy to your specialized skills. This will empower you to better understand the business aspects of health care, assist your transition into an administrative or managerial role or help you successfully start and run a private practice
You are responsible for the management of teams and budgets, or have a hand in guiding organizational strategy within the healthcare industry. General managers, consultants, service managers, analysts and directors will learn to lead in a changing medical environment.
You want to drive patient value, employee satisfaction and financial performance in your role in health service delivery.
Tools to lead, manage and enhance the performance of a diverse workforce in your healthcare organization through effective communication, decision-making, motivation and problem-solving.
A comprehensive understanding of healthcare financing, including health payment systems and the healthcare market, as well as insight into the strategic and administrative aspects of your organization.
A strategic plan that aligns organizational mission, vision, and values to improve patient-centered service delivery, as well as the confidence to drive this culture of change.
Exposure to thought leadership from a top-ranked healthcare management school,1 and a global network of like-minded professionals in the medical industry.
1U.S. News & World Report (2019).
Over the duration of this online short course, you’ll work your way through the following modules:
MODULE 1: Principles of organizational theory in health care
Learn about various organizational theories, organizational behavior and the attributes of effective management.
MODULE 2: Developing effective communication skills
Explore communication theories, the importance of emotional intelligence for effective communication and barriers to effective communication.
MODULE 3: Motivation methods to drive performance
Learn about different motivational theories, myths and methods to improve performance through motivation.
MODULE 4: Building successful teams
Explore the characteristics of effective teams, team building techniques and team challenges.
MODULE 5: Organizational culture and change management
Discover the importance of organizational and safety culture and learn about how to achieve successful change.
MODULE 6: Healthcare financing systems
Learn about the healthcare market, health payment systems and the importance of social determinants of health in developing healthcare service delivery.
MODULE 7: Strategic planning for your healthcare organization
Explore value-based health care, methods that can be used to make strategic choices and how to create a strategy that prioritizes patient-focused service delivery.
MODULE 8: Leadership and personal mastery
Learn about the characteristics of good leadership, leadership in a changing environment and developing your personal mastery plan.
Professorial Lecturer at the Milken Institute School of Public Health at the George Washington University
Rapp is a clinical educator and former director of patient safety at Methodist Specialty and Transplant Hospital in San Antonio, Texas. She received her Doctor of Nurse Practice from Yale University, as well as her Master of Business Administration from the University of Texas at San Antonio. Preceding her tenure at the George Washington University, Rapp worked at University Health System in San Antonio as the patient safety officer.
This Milken Institute School of Public Health at the George Washington University online short course is delivered in collaboration with online education provider GetSmarter. Join a growing community of global professionals, and benefit from the opportunity to:
Gain verifiable and relevant competencies and earn invaluable recognition from an international selection of universities, entirely online and in your own time
Enjoy a personalized, people-mediated online learning experience created to make you feel supported at every step
Experience a flexible but structured approach to online education as you plan your learning around your life to meet weekly milestones
Want to know more?
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